Main infos
We cluster the main information in points of immediate attention.
In the first part of the panel it is possible to see general data such as tardiness and absences and behavior notes received during classes.
PRODUCTS
WITH
CONSISTENCE
Eleva, the largest educational holding in Brazil, overseeing more than 127K students across 22 distinct school brands and 170 campuses, encountered a fundamental challenge:
How could we effectively utilize years of vital academic data to enhance the educational journey for our diverse student body?
- Role
- Product Researcher
- UX Designer
- UI Designer
- Client
- Eleva educational holding
- Year
- 2020
Overview
22
onw brands
170
Schools
180k
students
the challenge
Our goal was to develop a user-friendly tool empowering coordinators and teachers to decipher students’ academic histories effortlessly. The existing manual processes were unwieldy, mostly utilized for critical scenarios like class councils or addressing academic concerns.
Discovery
I engaged with over 50 stakeholders in various roles across brands with different average ticket ranges ($113 - R$1,133) to comprehend the tool’s necessities. This qualitative phase was complemented by quantitative research, validating our initial hypotheses on a broader scale.
overview
Student Dash
Complementar infos
A complementary section with additional information such as emergency contacts, occurrence history and service history.
Pedagogical score
Pedagogical notes were presented in both bar and radar formats for optimal comprehension.
Engagement on the teaching portal
Eleva offers a digital portal for supplementary exercises. This dashboard provides a glimpse into how both the student and their class engage with the platform.
Attendance
It is possible to see the history of tickets opened throughout the student's academic life, academic comments, next steps for attention.
You can filter by a keyword or input a specific type of service. This feature enables a comprehensive view of all services created since the student's enrollment, ensuring a holistic understanding of their academic journey.
New floating service window. Allows the user to check information from other panel features to create a new entry.
It is possible to send an automatic copy of the new service to the email of the person responsible for teaching
Anamnesis
Overview of the student's history of hobbies, areas of interest, family, behavior making it easier to identify possible issues causing emotional triggers that may be affecting the student's behavior.
Documents Repository
Overview of the student's history of hobbies, areas of interest, family, behavior making it easier to identify possible issues causing emotional triggers that may be affecting the student's behavior.
Historical comparison
With this functionality it is possible to have an understanding of the evolution of the student's general grades throughout their academic development. It is very useful for diagnosing instabilities or sudden developments in certain disciplines.
Hand-off Process
I designed a simple, intuitive version of the project’s core elements and established a Figma repository with spacing tokens, font hierarchy, button states, atomic, molecules, and organisms components.
Prototyping involved simulating screen flows and crafting a clear sitemap outlining the main user journey.
Feedbacks
Learnings
and impact
Schools with larger student populations favored bar graphs for ease of communication during parent-teacher meetings. On the other hand, bilingual curriculum schools found the radar option more suitable. The implementation significantly streamlined service creation, witnessing a 50% increase within the initial three months. Above all, the platform fostered a 50% surge in meaningful human interaction between pedagogical coordinators and students by granting swift access to comprehensive information.
In conclusion, Eleva Academic Platform embodies our belief: Technology that humanizes the educational experience.
53
%
more imput data
compared to the previous third-party tool
50
%
more time for student consultations
compared to the previous average time
38
%
earlier contract renewals with partner schools
compared to the previous year
